The #1 Rated Party Rental Company in Southwest Suburbs 773.756.1919

Yes. The person making the reservation must be present during the delivery to review the rental agreement and safety rules. Please let us know if you would like to add another person to the reservation so we can make adjustments to the rental agreement.
Remain calm and have everyone exit the bounce house. Check the blower to see if it has been turned off or unplugged including the extension cords. If needed, plug it back in, turn on the blower and the bounce house will inflate. The blower may also have stopped due to a tripped circuit. If the circuit was tripped there are probably too many items on the same circuit. Unplug other items from the circuit or plug the blower into another circuit. The blower requires a 120v, 20amp, dedicated-circuit within 100ft of the bounce house.
TheJumperStore Southwest delivers our party rental equipment to the Southwest Suburbs and surrounding areas. Call us at (815) 570-9777 to find out if we deliver to your area.
You may cancel your reservation at any time by calling (815) 570-9777. At that time, your bounce house will be automatically canceled and made available to other customers. To obtain a full refund, cancellations must be made at least 7 days prior to your event. After that time frame, your deposit is non-refundable and can be used as a credit towards a future event within the next 12 months.

Please note: Inflatable jumper, bounce house, bouncy castle, moon bounce, moon jump, and moonwalk are used interchangeably to describe our products. If you have any additional questions, please contact us at (815) 570-9777.